FAQ

You and your family will get access to a wide range of high quality 3d CGI animated shows in Somali language. You are also able to let your children listen to Somali language audiobooks to counter the screen time and as bedtime stories. You will be able to access Somalitoons on your laptop, tablet, or on your smartphone directly. We are currently working on our Android app and will be launching soon. IOS (Apple) version will follow in the future in shaa Allaah.

We are constantly translating, dubbing and adding new content to our platform. Our content is handpicked by our expert team to ensure that it's not only entertaining, but also culturally relevant and educational. With our commitment to quality and our dedication to promoting Somali talent, you're guaranteed to find something you love.

Somalia, Ethiopia, Kenya, Djibouti, Yemen, USA, UK, Sweden, Canada, Norway, Netherlands, Germany, Denmark, Finland, Australia, UAE, Saudi Arabia.

Unfortunately if your country of residence is not mentioned above we cannot provide you with our service currently.

Somalitoons can be watched on your laptop, tablet, or phone directly.

You can also screen share Somalitoons to your TV in several different ways. These are:

- Screen mirroring (iphone)

- Smart view (samsung)

- Chromecast

We are currently working on our Android app. It will be a unique and exciting new app that contains animations, audio books and edutainment in Somali language for your children to benefit. Our goal is to make it easy for you to enjoy the best in animated content, anytime, anywhere. It will be released soon. More information on the release date will be sent to members via email. Once we successfully launch our Android app, we will aim to provide IOS (Apple) app in the future as well in sha Allah.

We may provide coupon codes to new members via email, at our events or through affiliate marketing.

You’ll use the coupon code upon signing up on the website when you create your account.

To use a coupon code:

Sign up either to yearly or monthly membership with Somalitoons on a web browser: https://www.somalitoons.com/join

Create your account by adding your email address, name, and password.

Go to the BILLING tab and before entering your credit card information.

Look to the far right sidebar to enter the discount code and hit APPLY.

The updated price should reflect the discount code.

Then enter your credit card information.

Please note: you can only use one discount code per account.

Please email info@somalitoons.com if you have issues or questions.

We are already sad to see you go!

Know that you can choose from monthly and yearly subscriptions to suit your lifestyle and needs.

If you have signed up via a website, then you will need to cancel your subscription on the website within the Account Dashboard.

If you signed up within the app / vid-app, all in-app subscriptions are managed by Apple & Google.

When cancelling your Somalitoons subscription, the following applies:

We recommend cancelling at least 24 hours before your next payment date for cancellations to process in time.

Cancelling your subscription will not provide refunds.

After cancelling your subscription, you will be able to continue using the Somalitoons platform for the remainder of your billing cycle.

To reactivate your subscription, you can log back into your Android app or visit the Somalitoons website.

Deleting your account or the app does not cancel your subscription. To cancel your subscription, simply follow the steps mentioned below.

Here are the exact instructions to cancel your plan on the website:

Login to your account on https://www.somalitoons.com/sign_in

Go to the ACCOUNT DETAILS from the main menu

Select BILLING

Select CANCEL MEMBERSHIP

Provide a bit of feedback so we can improve the experience.

Cancel the next billing cycle of your account.

Once you’ve cancelled your subscription, your login will remain active, and your account will expire at the end of your billing cycle. You will not be charged again.

It's important to note that you will need to cancel the subscription on your device if you set up your membership using one of the apps.

Deleting the app does not cancel your membership.

Here’s more on how to cancel your App subscription for Apple Users

Here’s more on how to cancel your subscription for Android Users

Steps to reset your password:

• From the login page, select FORGOT PASSWORD beneath the login credentials https://www.somalitoons.com/forgot_password

  
  

• Add your email address when prompted

  
  

• Go to your email provider, and open the email sent from Somalitoons.

  
  

• Click the link

  
  

• Choose a new password and add it when prompted

  
  

• Save your password somewhere safe.